Etiquette in the 21st century seems to be lost in the general public. After all how many people hold the door for you as you follow them into a building? Yeah, think about that for a minute. Or how many people stop to let you in a line of traffic? And what is etiquette anyways?
Etiquette according to Merriam Webster is:
the conduct or procedure required by good breeding or prescribed by authority to be observed in social or official life
This definition points to etiquette as how we act in a social setting. Showing manners and good breeding. With the advent of the Internet we not only have a social life face to face but we also have an online social life. The problem is there are certain folks who seem to think that because we are not in the presence of people we do not have to observe any sort of etiquette and I beg to differ.
5 Tips
Here are 5 basic, common sense social media etiquette tips:
1. Show respect. Speak or write with respect for the person you are conversing with. Think, “How do I want to be treated?”
2. Reciprocate. If someone comments on your blog, leave a comment on his or her blog. If someone retweets one of your tweets, find one of theirs to retweet. If someone likes one of your Facebook comments, like one of theirs, the same goes if they comment on a FB post. It is not only good social media etiquette, but it also gets your name, blog or business in front of new people. Therefore, it is mutually beneficial to reciprocate.
3. Leave real comments. When reciprocating, don’t just leave one-word comments. Leave a qualifying comment related to the post.
4. Say what you mean and mean what you say. Everyone is busy, but if you say you will get back to someone by a certain time do your best to keep your word. This goes for contests, giveaways, advertising, guest posts etc. If you fail, apologize. It is common courtesy.
5. Don’t spam. This is one of my pet peeves not only in blog comments, but also on Twitter. I don’t know how many times I see a mention and question, “Should I or shouldn’t I click on the link.” Usually I don’t, but I do check the person’s profile and 9 times out of 10 the profile is newly set up and I will report them especially if I did click the link and it comes back as an unsafe site some other goofy, unrelated subject.
As a Virtual Assistant and blogger, I am thankful to say that for the most part I have only experienced good etiquette. However, I have observed many comments and actions by others that are just plain rude. If you are growing your business or blog you want to be courteous and respectful of others and reciprocate in the social media world as you would in the real world. So practice your etiquette and see your virtual social life grow or at least get better.







Thanks for sharing very helpful info thanks once again :)
I would like to say that these are the really best tips for the social media. Definitely, I will noted these all things for my website in future. Thanks for great info.
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I appreciate to all the point of this article. I am truly glad that your sharing it with me. Thanks for sharing nice information.
Thanks! for sharing this useful information with us. I will definitely keep in mind your suggestion.
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Twitter: sofilbloggers
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Twitter: indovisionesia
says:
Social Media is great door way to promote our product. I think those tips will bring us to real marketing strategy especially for facebook and twitter.
Great read for me. I read all points which is very valuable to me. Thanks for sharing. Keep it up.
Twitter: Taruhan Bola
says:
I agree, everything you tell is true. In social media ethics course should keep to create togetherness. I think, when we do something good, then others will apply the same. I like Point # 2 the way it will be mutually beneficial, and create better relationships. Thank u
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Will we even be able to afford computers at the current rate? Ok so that may be a stretch, but social media may even be a place where we do our banking and order food. I could see it happening and that would definately be a place people would hang out at right. People want to do everything from home these days so why have legs when you can just use your fingers to order a pizza, transfer money at your bank, and find a date for the night. Now thats a social networking site!
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Twitter: faithfamilyrevw
says:
Once again these social media tips apply to the situations you are talking about. Grant it most banking online does not require conversing, nor does most shopping, but if you have to write to customer service or call them practice these tips.
I already order bulk organic /natural food online and love the convenience of ordering a month’s worth of food and picking it up in Farm & Fleet’s parking lot when the truck comes once a month. Sure does lessen the amount of time I go shopping and reduces impulse buying!
Haven’t ordered pizza online yet and we prefer face to face banking. We only pay our bills online if we have to. Too much fraud with hackers etc..
Theresa recently posted..Simon and the Easter Miracle Review
Twitter: digitaldeans
says:
I especially like and need to implement #3, especially on twitter. Thanks for the tips.
Robin recently posted..Off and running
Very well written. Common sense is learn as a child through parents education or through social education, but both ways involve the free will to learn.
So in order to have, learn, gain common sense someone must be willing to have it, learn it, gain it.
When I meet such a person I don’t take it personal, cause mainly he/she doesn’t respect him/her self.
I wish u a great day!
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Twitter: faithfamilyrevw
says:
You are right, it all goes back to what we learned as children or didn’t pay attention to!
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Right now, like many Internet marketers, I am immersed in G+ as I feel strongly that over time, it will reshape the search and social markets, and in some respects, already has. G+ has a strong, engaged user base, platform with great features (Circles and Hangouts to name two) and allows your content to be returned in the personalized search results based on your G+ social graph ala the recent Google Search, Plus Your World update.
Twitter: faithfamilyrevw
says:
Well, these tips all apply to Google+. I just find it hard to keep up with all my social media outlets and am way behind in following those who have followed me on Google+. It’s like you miss a few emails and you are toast since Google+ has no automatic way of following all who follow you.
Theresa recently posted..Simon and the Easter Miracle Review
I think the Internet is both the best and worst thing in the world. One of the aspects that makes it “the worst” is that communicating electronically has made it easy for many people to say mean and cruel things they would never say to another face-to-face. Rudeness and sheer nastiness abounds.
You hit it right on the head with this post, to me its really important that people can see that your business or company is being ran by an actually person with some type of personality.
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I’m guilty of not responding quickly to EVERY comment or note. (But as you know, I keep following posts on other people’s blogs almost indefinitely, and do try to respond to comments as I’m able – provided they’re not obvious spam. During a contest, I’ll even try to amuse real people by conversing with spammers, but honestly, I’m not the Energizer Bunny – I can’t do that all the time!) What really surprises me is when someone wins a contest and doesn’t bother to thank the contest organizer or the sponsors. (Kiesha can tell you – I write 7100 word posts to try to thank everyone, and even there I think I’m missing a lot of people who deserve mention!)
You’re right – the most BASIC common courtesy is fast disappearing, online and off. This is a good reminder, Theresa.
Holly Jahangiri recently posted..Aiming for Miss Congeniality
Twitter: faithfamilyrevw
says:
That’s funny Holly that you actually try to converse with spammers! You gave me a chuckle this morning!
You must have some Energizer Bunny traits to go out of your way to thank everyone a part of a giveaway! :-)
Theresa recently posted..Faith and Family Reviews Announces…Schoolhouseteachers.com Giveaway!
Sometimes I do, but sometimes, health and life and distractions do waylay me, like they do everyone else. We can only try our best, Theresa! :)
Here’s the post that would’ve had me yanked offstage at the Oscars by an angry mob wielding pitchforks and shepherd’s crooks: http://jahangiri.us/new/2011/12/19/survived-the-blog/
Holly Jahangiri recently posted..How to Get Two Backlinks for the Price of One with CommentLuv
I believe to Reciprocate is the key, it can transform your blog into a blogging community. Many bloggers do this in order to make make their blog popular.
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That’s a great read! I definitely agree with the thing that now a days just for getting the back link, people comment any rubbish two line thing and go away which shouldn’t be done in any case. Loved the tips shared and looking forward for such worthy content …!
I do not currently use autoresponders for twitter follows and for the ones that I follow back, I write a personal message that is reflective of the having viewed their profile page so that I can personalize the DM to them which is a great way to stand apart.
The 80/20 rule you mention is golden and a good way to fill gaps when time does not allow for content creation, while adding value to your networks beyond your own content. Let’s face it, sometimes the best content is not our own and no need to create content where excellent content already exists.
Regards,
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Twitter: ICCIEV
says:
Hi Theresa,
This is a great list, as for Reciprocate, I think it not only shows that you are serious about your reader but also allow you to explore others blogs or even find a news update on one of their blogs that you have not been aware of, this will surly encourage your readers to visit your blog again and make a better relationship with your readers and fellow bloggers, however I only see few people whom actually following this practice. And I am talking about big names of bloggers, I think either they don’t have enough time to do so, happy with their current traffic and success or don’t appreciate their blog commentors. Thanks for sharing.
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Twitter: faithfamilyrevw
says:
It does take time and extra work to reciprocate and I don’t have it down perfectly by any means.
Theresa recently posted..Faith and Family Reviews Announces…Schoolhouseteachers.com Giveaway!
I’m not a big blogger, but I can assure you that if I don’t comment or visit or reciprocate, it’s purely a failure of the Energizer Bunny genes, and NEVER a lack of appreciation for my visitors. I love my visitors.
Holly Jahangiri recently posted..All My Winning Ways Revealed!
Twitter: GlynisJolly1
says:
Such simple rules to follow but, as you said, people have neglected to follow them for quite some time now. It’s as if we’ve become a society of people who hate themselves and are acting it out on others. I hope your post gets a lot of traffic. Maybe some who read it will actually start trying to be better socially on the web.
Glynis recently posted..Where Am I Going Actually?
Twitter: TheAnnoyingLife
says:
I always thank everyone for commenting at my blog because I simply believe that it’s common courtesy to thank every single commentator. Also, I hate it when people take an atrociously long amount of time to respond to my emails and tweets.
Kevin Martin recently posted..Money’s On My Mind
Social media is all about interacting and connecting, these are the most important rules and social media etiquette.
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Twitter: devjosephite
says:
One should just be natural like what he really likes and comments what he really feels rather than acting spamy.
Dev recently posted..Unemployment Claims Slip to Four Year Low
Spamming on twitter is not only ethically wrong. It’s just stupid.Those people must spend an enormous amount of time and energy to make just a few bucks!
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Great tips ahead. Good Etiquette is the right attitude in using social media as a marketing tool for your business. Show respect and do not spam is the very important for me.
Danyelle Franciosa recently posted..Bifold Doors
Good etiquette is so important – it’s odd how some people think that because it’s all online they can be so much ruder than they ever would be in the physical world.
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Twitter: BrianHumek
says:
I probably experience good social media etiquette more often than I experience bad etiquette. However, I remember those people who do not reciprocate the most. People are typically kind to me via twitter, facebook and comments on my blog, but the reciprocation is something I rarely experience.
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Twitter: wpwebhost
says:
A lot are actually leaving lousy comments such as thanks for the great tips or great share for the sake of getting the link backs. It’s seriously tarnishing their images sometimes.
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Twitter: techsparx1
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hello’
Wonderful tips……This seems common but more important than others….agree with all your points. thnx for this nice post
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Twitter: loans4tenants
says:
I agree with the tips included, the majority boil down to the fact of respect, one thing I try to do is retweet #FFs on Twitter, I think this is seen as general twitter etiquette.
Wonderful tips……This seems common but more important than others. Many forget such basic responsible and primary attitude.
Twitter: sahaali1
says:
Good to read this post. Very insightful points for all. Show respect and leave real comments. Respect is very important while interacting with people.
As Racz Paul siad People should try to apply all these on the internet but also in real life. Great advice Racz.
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I agreed with Kenny Fabre. Thank You!
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Twitter: ModernArtsPack
says:
Respecting other people or entity is a very important social media etiquette. If we have developed respect in ourselves we can then perform other ethical practices not spamming a blog and leaving genuine comments.
Social media are our tools, so it’s still US dealing with other people through them. Don’t do to others what you don’t want others to do to you, as what the golden rule reminds us.
Twitter: faithfamilyrevw
says:
I agree Cheryl, that’s always the rule to live by no matter what others do.
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Twitter: optimalva
says:
I totally agree with you. Oftentimes, people do not use the proper etiquette in social media!
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Twitter: bestdailygames
says:
I try to apply these all the time, and not only on the internet but in real life too. Thanks for the tips!
Racz Paul recently posted..Red Ball
Twitter: faithfamilyrevw
says:
That’s the key, practicing these things in real life so they should spill over into online life too. Thanks for commenting!
Theresa recently posted..How to Shoot a BB Gun – The Joys of Living in the Country
What a great article! I definitely agree with all your points. Unfortunately sometimes, people feel secure behind their computers and behave without good manners and respect. As it’s my first time in your blog I must say that I really like your work so far and I will definitely return (I’ll keep my word) !
Thank you for sharing!
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Twitter: faithfamilyrevw
says:
;-) Thanks Sara, keeping your word is important in any area of life, right? Yeah, I think that is the problem the computer truly acts as a *screen* when people choose rudeness over manners.
Theresa recently posted..How to Shoot a BB Gun – The Joys of Living in the Country
It’s very important indeed and working on internet is an area of life as you said, and we must behave even better that in real life!
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I would like that everybody on the net and in the blogging scene would read your text! I think the most important thing is your first point: the respect! Although we are anonymous on the net, some little respect should be shown for each other. More than usual.
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Twitter: faithfamilyrevw
says:
Julie, I completely agree that respect is the number one thing because then all else should fall in line after that.
Theresa recently posted..How to Shoot a BB Gun – The Joys of Living in the Country
I love this! Your readers need to know you’re a real person, not a robot!
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Twitter: faithfamilyrevw
says:
Shannon, isn’t that so true? I mean computers are machines, but we are real people with real feelings. Love the “not a robot” comment!
Theresa recently posted..How to Shoot a BB Gun – The Joys of Living in the Country
Twitter: WPRoadie
says:
Theresa, it’s no excuse, but I think it’s easy for people to forget that there are real human beings at the other end of the line, so to speak. Twitter spam has to be one of the most annoying, don’t you think. I use to automatically follow everyone back because I thought that would be a great time saver.
It was great until I started getting spammed. I’m not talking about the “make-money-online” crowd. I’m talking “online dating”, to put it politely! So there’s a lesson learned :(
Twitter: faithfamilyrevw
says:
The Twitter spam really does get to me, especially when the message says something other than “You should see the funny picture of you…..blah, blah, blah…” I don’t even know if I automatically follow back, I don’t believe I do though because I have to check via my account profile, you were generous to even do that.
Theresa recently posted..How to Shoot a BB Gun – The Joys of Living in the Country
Twitter: DanielleMcGaw
says:
These are great tips and a great reminder for everyone. The thing about social media is that you have to be social and in order to be social you have to observe some form of etiquette otherwise it just turns into that party where the police show up and have to break up all the brawls!
And none of us want that! :)
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Twitter: ForteProperties
says:
Some folks forget etiquette when conversing online, because they lose touch with reality and are typing to a computer screen. It’s very important to maintain a level of respect when communicating with other people no matter how you’re doing it.
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Twitter: bloggersethics
says:
I am lagging way behind in reciprocation. need to work on it. Thanks for the wonderful post
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Twitter: faithfamilyrevw
says:
Yeah, the reciprocating takes a bit of extra work, especially if you get a lot of comments, but it is mutually beneficial so that can be a motivator.
Theresa recently posted..How to Shoot a BB Gun – The Joys of Living in the Country
I completely agree with you too. I try to respect everyone I meet. Good read. Thank you for sharing.
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Twitter: SonyaParga
says:
Love this post! So many people have no etiquette these days!
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Twitter: issuesEthical
says:
I was hoping you had respect listed and you have it as number one. That is one of the most important aspects of etiquette. I try to respect everyone I meet no matter how old they are.
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Theresa
show real comments and show respect, we must give our genuine feedback, and really respect people. Social media is basically a group of people interacting and connecting so these two rules are most important
Kenny Fabre recently posted..On-Page SEO and Off-Page SEO
I completely agree with you Kenny. Interaction and connection are the main goals of social medica and we need to be real while interacting with others.